ERO Emergency Response Officer Course – English BHV Training

Become a Certified Emergency Response Officer in One Day

Join the ERO course at NedCert Experts in the Netherlands, Belgium, or Suriname and become a certified Emergency Response Officer in one day. 

In 8 hours you learn everything you need: from alerting and evacuating to resuscitation with an AED and firefighting. 

The training meets the NedCert standard and is directly applicable in the workplace.

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Participants practice bandage application during an ERO course by NedCert Experts, a key first aid skill for emergency response officers in international workplaces.

Here's what you will learn during your ERO course day

During the ERO course, you’ll learn how to protect yourself with the right personal protective equipment.

You’ll practise using gloves, high-visibility vests, and helmets, and learn when each type of protection is needed.

We also explain why these protective measures are sometimes legally required and how you, as a ERO officer, remain recognisable to colleagues during emergencies.

You’ll get hands-on training in essential first aid, learning how to treat wounds, recognise symptoms, and decide who needs help first.

Plus, you’ll work with an AED to perform resuscitation – a life-saving skill explained clearly and ready to use when it counts.

With a trauma kit in hand, you’ll learn how to stop severe bleeding, whether it’s by applying a tourniquet or using haemostatic dressings.

Thanks to NedCert’s ‘Stop the Bleed’ campaign, launched in 2015, you’ll understand why acting fast is critical – a simple step with a huge impact.

Want to know more? Visit www.stopdebloeding.nl.

You’ll learn to tackle a starting fire using various extinguishing agents suited to different types of fires.

You’ll practise with water, carbon dioxide, foam, and learn which extinguisher to use for each fire type.

You’ll also train with fire blankets and learn to safely assess when extinguishing is feasible or when evacuation is the better option.

When accidents happen, you’ll learn to quickly assess the situation, reduce risks, and assist casualties until professionals arrive.

With our practical approach, you’ll stay calm and effective, keeping damage to a minimum and knowing just what to do.

You’ll find out how to lead an evacuation smoothly, using clear procedures and tools like two-way radios.

It’s all about speed and structure: you’ll warn others and get everyone to safety without fuss or panic.

In a realistic drill, you’ll put everything you’ve learned into practice. 

It’s your chance to test your response and sharpen your skills – an experience that builds confidence for real emergencies.

You’ll learn to communicate quickly and clearly in a crisis, whether it’s by phone or radio.

We’ll guide you on what to tell emergency services and when to call them – short, sharp, and exactly what’s needed.

Learn from real-world experts

Your ERO training is delivered by a certified NedCert Expert with genuine hands-on experience in emergency medical care, such as ambulance services, firefighting, nursing or medicine.

Real knowledge straight from the frontline, from people who know exactly what it’s like in a real emergency. They pass that experience on to you.

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Team NedCert Experts: Pepijn Krikke (Amsterdam), René van der Helm (Leeuwarden), Bas van Steenbergen (Doetinchem & Belgium), Maureen Aardema (Emmen), Sylvia Kouijzer (The Hague), drs. Cleopatra Jessurun (Paramaribo) and Cor Houet (corporate instructor) wearing safety vests with fire extinguishers, ready for BHV and ERO training sessions.

ERO Course Price

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The price varies by location and group size – visit nedcert.nl/cursussen for current prices and available dates.

The ERO course is primarily offered as a dedicated group training for international teams at one of our training centres in the Netherlands, Belgium, or Suriname. Contact us for current availability and pricing.

For this, you get a complete one-day Emergency Response Officer training, including a daily arrangement with coffee, tea, and lunch, plus access to everything you need: course book, training materials, bandages, AEDs, fire extinguishers, and the exam.

Participants practice the Heimlich maneuver during an ERO course by NedCert Experts, a vital first aid skill for emergency response officers in workplace emergencies.

Your Certificate Is Valid for Two Years

If you pass the NedCert Certification exam, you’ll receive the ERO Emergency Response Officer certificate, issued in accordance with ISO 17024. Furthermore, the course complies with European Directive 89/391/EEC, Article 8.

This means you’re prepared for emergencies for two years.

With this certificate, you demonstrate practical knowledge and techniques that employers and situations demand.

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Participant extinguishes a fire with foam during an ERO course by NedCert Experts, an essential skill for emergency response officers to ensure fire safety.

You Get Free Updates

As long as your ERO certificate is valid, you’ll stay up to date through the NedCert student portal.

Here, you’ll find the latest version of the course book with useful info to keep your skills sharp.

This way, you’re always prepared, at no extra cost.

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Participants practice bandage application with first aid materials during an ERO course by NedCert Experts, a key skill for emergency response officers in workplace safety.
ERO Calculator

ERO Calculator

Calculate How Many EROs Your Organisation Needs

How many EROs you need is tailored to your specific situation and depends on the size of your company and its risks. 

To help you get started, you can quickly and easily calculate approximately how many EROs are needed here.

FAQ Frequently Asked Questions

Yes. The ERO Emergency Response Officer course is the English equivalent of the BHV certification. The content is identical. The difference is that the entire training, course book, and exam are in English. 

The certificate meets the NedCert standard and complies with workplace health and safety legislation in the Netherlands, Belgium, and Suriname. 

This makes it the ideal solution for international companies and expat teams in all three countries.

Bring a valid ID and a smartphone, tablet, or laptop. You will need these for the online exam at the end of the course day.

You must be at least 16 years old and physically able to participate in all exercises. No prior qualification is needed.

Groups have a maximum of 12 participants, ensuring enough personal attention and practice time for everyone.

The ERO course is a full day of theory and practical training. Skills like resuscitation, firefighting, and evacuation can only be practised in person. The course book is available to download in advance via the NedCert student portal and should be read before the course day.

Yes, coffee, tea, and lunch are included in the course fee. 

If you have a special diet or allergy, please bring your own lunch to make sure you have a suitable meal.

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The ERO course is available at our locations:

Amsterdam  ·  Den Haag  ·  Leeuwarden  ·  Emmen  ·  Doetinchem  ·  België  ·  Paramaribo

Prefer your own workplace? We'll come to you for an in-company course anywhere in the Netherlands, Belgium, or Suriname.