ERO Emergency Response Officer Course
A Professional Training to Qualify You as an Emergency Responder
Join our ERO course at NedCert Experts in the Netherlands, Belgium, or Suriname and become a certified emergency response officer in just one day.
In only 8 hours, you’ll be ready for emergencies like fires or accidents, with all the practical skills you need: from alerting and evacuating to resuscitating with an AED and extinguishing fires.
This training is directly applicable and meets the highest standards, ensuring you’re prepared to act quickly and effectively.
Sign up now and be the first to step up in a crisis!

What You’ll Learn in Your ERO Course Day
During the course, you’ll explore how to use personal protective equipment like gloves, vests, and helmets to keep yourself safe.
We’ll show you why this gear is vital and how to use it smartly in a crisis – all practical and ready to apply straight away.
You’ll get hands-on training in essential first aid, learning how to treat wounds, recognise symptoms, and decide who needs help first.
Plus, you’ll work with an AED to perform resuscitation – a life-saving skill explained clearly and ready to use when it counts.
With a trauma kit in hand, you’ll learn how to stop severe bleeding, whether it’s by applying a tourniquet or using haemostatic dressings.
Thanks to NedCert’s ‘Stop the Bleed’ campaign, launched in 2015, you’ll understand why acting fast is critical – a simple step with a huge impact.
Want to know more? Visit www.stopdebloeding.nl.
You’ll dive into fire prevention and firefighting, using blankets, water, foam, and CO2 extinguishers.
We’ll explain how fire classes differ and let you practise tackling a small fire safely and efficiently – so you’re fully prepared.
When accidents happen, you’ll learn to quickly assess the situation, reduce risks, and assist casualties until professionals arrive.
With our practical approach, you’ll stay calm and effective, keeping damage to a minimum and knowing just what to do.
You’ll find out how to lead an evacuation smoothly, using clear procedures and tools like two-way radios.
It’s all about speed and structure: you’ll warn others and get everyone to safety without fuss or panic.
In a realistic drill, you’ll put everything you’ve learned into practice.
It’s your chance to test your response and sharpen your skills – an experience that builds confidence for real emergencies.
You’ll learn to communicate quickly and clearly in a crisis, whether it’s by phone or radio.
We’ll guide you on what to tell emergency services and when to call them – short, sharp, and exactly what’s needed.
Your Certificate Is Valid for Two Years
If you pass the NedCert Certification exam, you’ll receive the ERO Emergency Response Officer certificate, issued in accordance with ISO 17024.
This means you’re prepared for emergencies for two years.
With this certificate, you demonstrate practical knowledge and techniques that employers and situations demand.

ERO Course Price
Check nedcert.nl/cursussen for current prices and available dates.
The cost of the ERO course ranges from €270 to €325 per person (excl. VAT), depending on the location and group size.
For this price, you get a complete one-day Emergency Response Officer training, including a daily arrangement with coffee, tea, and lunch, plus access to everything you need: course book, training materials, bandages, AEDs, fire extinguishers, and the exam.
Tip: use training funds from your industry to lower the costs – it can save you a significant amount.

You Get Free Updates
As long as your ERO certificate is valid, you’ll stay up to date through the NedCert student portal.
Here, you’ll find the latest version of the course book with useful info to keep your skills sharp.
This way, you’re always prepared, at no extra cost.

Calculate How Many EROs Your Organisation Needs
How many EROs you need is tailored to your specific situation and depends on the size of your company and its risks.
To help you get started, you can quickly and easily calculate approximately how many EROs are needed here.